There are usually at least seven basic functions in all businesses:
- Lead the organisation
- Build healthy culture
- Maintain financial security
- Engage the market
- Deliver product or services
- Nurture customers (so they return or refer)
- Support the business way (design and improve the way the organisation is structured to deliver a product/service)
Examples of accountabilities for common key functions:
Lead the Organisation
- Support leadership team to form and implement a strategy in service of the vision
- Set a high standard of behaviour aligned with our values
- Build high-performing teams and develop our emerging leaders
- Lead communications internally and externally
Leader - Finance
- Ensure adequate capital for the business to operate smoothly
- Ensure timely payment and invoicing
- Provide quality financial reporting for the rest of the business
- Identify & monitor key financial trends and benchmarking
Business Development
- Attract and engage with new customers
- Build long-term relationships
- Respond to customer enquiries and tenders
- Build our brand and name awareness in the market
Cultural Leader
- Be a shining example of behaviour according to our values
- Cultivate and nurture a healthy culture by upholding our cultural leadership process
- Maintain and uphold our values and keep our business accountable to those
- Facilitate opportunities for your cohort to grow professionally and personally
- Takes time to get to know your cohort and understand their personalities, needs and expectations
Leader assessment